Our Policy
At Styled Spaces, we take pride in providing high-quality event décor and rental pieces that arrive in excellent condition for your special occasion. To ensure transparency and a smooth experience, we ask all clients to review our Return & Damage Policy below, which outlines inspection requirements and responsibilities at the time of pickup or delivery.
Rental Policy
Return & Damage Policy – Styled Spaces
At Styled Spaces, all rentals are carefully inspected and prepared prior to delivery or pickup to ensure quality and condition. As our items are used for scheduled events, we maintain a strict return policy.
Inspection Upon Pickup/Delivery
All rental items must be inspected by the client (or designated representative) at the time of pickup or delivery. Any damage, defects, or concerns must be reported immediately before the items are accepted and leave our possession.
Acceptance of Items
Once items have been accepted and removed from our possession, they are considered to be in satisfactory condition. Styled Spaces does not accept returns or provide refunds for items after pickup or delivery has been completed.
Damage Claims
Claims for damage or defects will only be considered if they are reported at the time of pickup or delivery and documented by our team. We may offer a replacement item (subject to availability) or a partial/full refund at our discretion.
Post-Event Responsibility
Clients are responsible for all items from the time of pickup/delivery until they are returned to Styled Spaces. Any damage, loss, or excessive wear occurring during the rental period may result in additional charges.
Non-Refundable Rentals
All rental fees are non-refundable once items have been accepted, except in cases where damage or defects were reported and verified at the time of pickup or delivery.
If you have any questions about your rental, we encourage you to contact us prior to your event so we can ensure everything meets your expectations.